Privacy Policy

This Privacy Policy describes how Avichala, operated by Coders GenAI Technologies(“we”, “our”, “us”), collects, uses, stores, and protects your personal information when you use www.avichala.com and related applications, services, or products (collectively, the “Platform”). We are committed to ensuring transparency and compliance with global data protection regulations including GDPR, CCPA, and India’s DPDP Act 2023.

1. Information We Collect

We collect information that helps us deliver, personalize, and improve our AI learning and GenAI competition experience:

• Account Information: Name, email, username, and authentication details when you create an account.
• Usage Data: Pages visited, learning modules completed, competition participation, and interaction logs.
• Device & Technical Data: Browser type, IP address, operating system, and analytics identifiers.
• Payment Information: When applicable, billing and subscription data are processed securely through third-party payment gateways (e.g., Dodo Payments).
• Communication Data: Messages, feedback, or support requests sent to us.

2. How We Use Your Information

• To create and manage your account and authentication.
• To provide personalized AI learning experiences and competition recommendations.
• To communicate updates, new features, and promotions.
• To monitor system performance, detect fraud, and ensure platform security.
• To comply with legal obligations and audit requirements.

3. Legal Basis For Processing (GDPR)

We process your personal data based on your consent, contractual necessity, legitimate interests (such as improving services), or compliance with applicable laws.

4. Data Retention & Storage

We store your information securely in cloud environments located in India, the European Union (Frankfurt) and other regions as required for operational efficiency. Data is retained only as long as necessary for the purposes described in this Policy or as mandated by law.

5. Data Sharing & Third Parties

We never sell personal data. However, we may share limited information with:

• Cloud infrastructure providers (e.g., AWS, Vercel, Supabase).
• Analytics and AI service providers for usage tracking and performance improvement.
• Payment processors for secure transaction management (we do not store payment credentials).
• Regulatory bodies or law enforcement when legally required.

6. International Data Transfers

Data may be transferred across jurisdictions in compliance with GDPR Standard Contractual Clauses and other approved safeguards ensuring equivalent levels of protection.

7. Cookies & Tracking

We use cookies and similar technologies to enhance user experience, remember preferences, and analyze traffic. You can control cookie settings through your browser preferences.

8. Your Rights

• Access, rectify, or delete your personal data.
• Withdraw consent for processing at any time.
• Request a copy of your data in portable format (Data Portability).
• File a complaint with a supervisory authority if you believe your rights are violated.

9. Data Security

We implement enterprise-grade security including encryption, access control, audit logging, and regular vulnerability assessments to protect against unauthorized access or loss.

10. Children's Privacy

Avichala is not intended for children under 16. We do not knowingly collect personal data from minors. If we learn that such data has been inadvertently collected, it will be deleted promptly.

11. Policy Updates

We may update this Policy periodically. The “Effective Date” will reflect the latest revision. Significant changes will be communicated through email or platform notifications.

12. Contact Us

For privacy questions or data requests, contact us at:

Email: support@codersgenai.com
Address: Coders GenAI Technologies, Bangalore, India

Last Reviewed: November 10, 2025